Effective Date: 01/01/2024
1. Introduction
At Aid Depot Medical Supply, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.hesperiasupply.com] (http://www.hesperiasupply.com]), use our services, or interact with us in other ways.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, shipping address, billing address, and payment information when you create an account, place an order, or contact us.
- Medical Information: If you provide it, information about your medical needs or conditions to better serve you.
- Usage Data: Information about your interactions with our website, such as pages visited, time spent on the site, and referring URLs.
- Device Information: Details about the device you use to access our website, including IP address, browser type, and operating system.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, account, or inquiries.
- Improve our website, products, and services.
- Send you marketing communications (if you opt-in).
- Comply with legal obligations.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our website, processing payments, shipping products, or providing customer service.
- Legal Authorities: If required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Opt-out of marketing communications.
To exercise these rights, please contact us at service@hesperiasupply.com
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at service@hesperiasupply.com
